Vice President of Strategy and Organizational Excellence


Since it was founded in 1963 as one of the first colleges in the NC Community College System, Central Piedmont Community College (CPCC) has provided a wide range of programs of study designed to serve the needs of the citizens and employers of Charlotte and Mecklenburg County, North Carolina. With the growth Charlotte has experienced, CPCC has also expanded. CPCC has grown from the historic Central High School Facility at the intersection of Elizabeth Avenue and Kings Drive to six campuses, three centers, and a virtual campus with online offerings. CPCC’s Central Campus is located minutes from uptown Charlotte, is in close proximity to the Queen City’s growing greenway project, professional sports arenas, and a number of premiere restaurant and shopping outlets that attract visitors from Mecklenburg County and beyond.

Central Piedmont’s mission is to be an innovative and comprehensive college that advances the life-long educational development of students consistent with their needs, interests, and abilities while strengthening the economic, social, and cultural life of its diverse community. The College accomplishes this purpose by providing high-quality, flexible pre-baccalaureate and career-focused educational programs and services which are academically, geographically, and financially accessible. This purpose requires a fundamental commitment to student success through teaching and learning excellence within a supportive environment.

As a comprehensive, public, two-year college, Central Piedmont is Mecklenburg County’s premier workforce development resource, and a resource for academic excellence and cultural enrichment. CPCC is one of the largest community colleges in the Carolinas, and a job training powerhouse as it strives to remain the national leader in workforce development. CPCC offers more than 300-degree, diploma, and certificate programs in a number of areas, including technical/vocational, health, culinary, hospitality, STEM, and professional careers, as well as a comprehensive college transfer program. The college also offers a wide selection of corporate and continuing education programs and courses, as well as GED, Adult High School, and Pathways programs. These offerings are designed to address the personal, professional, organizational and economic development needs of the community and are market-inspired, growth-oriented and entrepreneurial in nature. The College also provides a wide variety of cultural events, activities, and programs to serve all segments of the regional community.

Central Piedmont employs approximately 1,200 full-time faculty and staff, as well as approximately 1,800 part-time faculty and staff. The College’s budget is in excess of $200 million. Gifts and appropriations from Federal, County, and State sources supplement student tuition and fees. The College will continue to aggressively seek alternative funding from these sources consistent with its mission to provide affordable student tuition and to prudently manage financial resources for current and strategic operations.

For additional information about Central Piedmont Community College, please visit


This position will report directly to ­­­­the President.


The individual who occupies this position serves as an integral member of the senior management team, the VP oversees the Office of Strategy and Organizational Excellence that includes Strategic Planning, Institutional Effectiveness, Institutional Research, Compliance & Audit, and Accreditation. Provides the overall strategic leadership for developing the framework that includes methods and processes for strategic planning, strategic management, assessment, and continuous improvements. This framework will support college leaders in initiatives that build core competencies to achieve the college’s strategic plan.

This individual will oversee the unit that provides ongoing analytics and process education support to sustain the journey of continuous assessment and improvement throughout the college. This role will act as a top-level organizational leader who will help drive the initiatives of the CPCC’s strategic plan through collaboration and partnership of all areas of the college. The job requires the ability to think conceptually and strategically while maintaining a results-driven approach.

The Vice President of Strategy and Organizational Excellence must perform all duties in an ethical manner and with integrity and must maintain the confidentiality of the President’s office and all college and constituent information and must not discuss such matters outside of the College. Tact and discretion must be used in all dealings with all internal departments, constituents, board members to maintain a positive image of both the College and Office of the President.

Specific duties will include, but not necessarily be limited to:

  • Develop the strategic framework for the organization in alignment with CPCC’s vision, mission, and values.
  • Enable and support the college’s strategic plan.
  • Translate strategic vision into actionable initiatives and follow-through
  • Provide college-wide leadership and support in the alignment of program and unit-level institutional effectiveness efforts with institutional strategic plans and priorities.
  • Develop the strategy and guides development and implementation of organizational excellence metrics.
  • Drive and support a culture of ongoing assessment and continuous improvement that promote an exceptional experience for students, faculty, and staff.
  • Define metrics and reporting to measure and guide improvement.
  • Utilize data and metrics to support decision making, prioritization, and improvement validation/verification.
  • Work with the stakeholders to identify, define, and support significant process improvement initiatives as it relates to the college’s strategic plan.
  • Communicate the college’s strategies and pan-institutional improvement plan.
  • Facilitate the selection and scope of specific improvement initiatives/projects while coordinating with leaders to eliminate barriers and raise awareness.
  • Evaluate opportunities to bring best practices from other organizations and promote the execution of new initiatives that promote the success of the college strategies.
  • Provide consultation to the President’s Cabinet regarding SACSCOC accreditation and work to familiarize faculty, staff, and the college community with SACSCOC requirements, standards, policies and procedures.
  • Recommend development and modification of college-wide policies and procedures as they pertain to SACSCOC Principles of Accreditation, policies and guidelines.
  • Oversee the college’s comprehensive SACSCOC reaffirmation efforts.
  • Establish trusting relationships across senior executive and management levels to influence strategic outcomes.
  • Review college policies and procedures and lead any refinement efforts with the senior executive to align with college’s strategic plan.
  • Evaluate team leaders and provide appropriate measures to develop and strengthen team leader abilities.


  • Strong working knowledge and depth of understanding of higher education. Well-developed quantitative and qualitative analytic skills and critical thinking skills.
  • Proven experience in diagnosing organization capabilities and translating these into practical applications, including organizational effectiveness.
  • Strong influencing and communication skills; capable of securing senior leadership buy-in, sponsorship, and investment aligning with college-wide strategic plan.
  • Outstanding and proven leadership and interpersonal capabilities; ability to collaborate broadly across all levels of the organization to help achieve results with cross-functional teams.
  • Knowledge and experience with change management methodologies and facilitating organization/transformational changes.
  • Self-motivated and resourceful, demonstrating willingness for learning and improvement.
  • Deep knowledge in the areas of organizational and learning strategy with proven leadership practices.
  • Demonstrated success in managing people, processes, and improvement efforts.
  • Knowledge and experience with education in North Carolina and the North Carolina Community College System Office.
  • Knowledge of SACSCOC Principles of Accreditation, policies, and guidelines.
  • Knowledge and experience with Achieving the Dream, Aspen Institute College Excellence Program, or similar education reform programs focused on student success.
  • Master’s Degree from a regionally accredited university required; doctorate degree with experience leading advanced process improvement and quality initiatives preferred.
  • Minimum of 10 years proven management experience at the senior level with experience in strategic planning, research and institutional effectiveness.
  • Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
  • Proven record of successful leadership, combining strategic, operations, and operational improvement expertise.


Salary for this position is competitive and commensurate with experience. CPCC offers an excellent benefits package including Health, Dental, Vision, Retirement, Life Insurance, Flexible Spending Accounts, Education Benefits, Disability and more.

As a recipient of federal funds, Central Piedmont Community College is required to comply with Title IX of the Higher Education Amendments of 1972, 20 U.S.C. § 1681 et seq. (“Title IX”), which prohibits discrimination on the basis of sex in educational programs or activities. Central Piedmont Community College does not discriminate on the basis of sex in its educational programs or activities, including in the context of admission or employment. 


Ken Carrick, President
Janny DeLoache, Consultant
6101 Carnegie Blvd., Suite 300
Charlotte, NC 28209