Coleman Lew Canny Bowen

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Director of Asset and Facility Management

Mecklenburg County

ORGANIZATION:
Mecklenburg County is home to over a million residents and the City of Charlotte. With 6.9 million residents within 100 miles, Mecklenburg County and Charlotte lie in the heart of a region that is the sixth largest urban area in the United States. Mecklenburg County has the largest population of any county in the State of North Carolina. The County includes the City of Charlotte; the towns of Cornelius, Davidson, and Huntersville (north of Charlotte); and the towns of Matthews, Mint Hill, and Pineville (southeast and south of Charlotte). With a world-renowned park and recreation system, a range of professional and minor league sports teams, and diverse communities, people who come to Mecklenburg County find an energized downtown (also known as “Uptown”) and a variety of living options. This access has helped attract several Fortune 500 and Fortune 1000 companies that bring millions of investment dollars into the local economy.

With an annual operating budget of $2.5 billion and over 6,000 employees, Mecklenburg County is a Council/Manager form of government, governed by the Mecklenburg Board of County Commissioners (BOCC). The BOCC is a nine-member board made up of representatives elected from six single-member districts, and three at-large representatives elected by the entire county. Mecklenburg County contains seven municipalities including the City of Charlotte.

As one of the largest counties in North Carolina, Mecklenburg County is recognized by Niche.com, a market leader in connecting colleges and schools with students and families, as one of the Best Counties for Families in North Carolina (#2), Best Counties for Young Professionals in North Carolina (#2), and Most Diverse Counties in North Carolina (#3). Mecklenburg County has also been recognized as one of the hottest housing markets in 2024 (#7) by Zillow.

For more information, please visit MeckNC.gov.

REPORTS/RELATIONSHIPS:
This position will report directly to the Deputy County Manager.

BASIC FUNCTIONS:
This key position is responsible for overseeing County-owned real estate, the purchasing of land for County use, the development of government buildings, parks, and greenways, vehicle maintenance and management, energy management, security services and courier services. The position directs the planning, design and construction, operations, maintenance, and security of County-owned buildings, infrastructure, and real estate assets. Key duties include managing capital projects, utility usage, maintenance contracts, energy management, and ensuring safe, sustainable, and compliant operations. The Director ensures that the County’s assets and services align with strategic goals, maintain high-quality standards, and support the broader mission of the organization.

Specific duties will include, but not necessarily be limited to:

  • Direct the operations of the Asset and Facility Management Department, including oversight of over 60 full-time employees, an annual operational budget exceeding $50 million, and an annual capital budget exceeding $100 million.
  • Establish departmental responsibilities and coordinate functions among department divisions, including Real Estate Management, Design and Construction Project Management, Facilities Energy and Fleet Management, Security Services, and Business Management, and oversee the following departmental functions:
  • Land acquisition and property management activities, averaging over $30 million in land purchases annually, as well as property management of County facilities, including rights of entry, use and license agreements, temporary and permanent construction easements, and leases.
  • Design and construction of new or renovated County facilities, averaging over 80 active projects annually, as well as over 40 Capital Reserve projects averaging over $10 million annually, utilizing consulting architects and engineers for design and Construction Managers at Risk for large construction projects. In all design and construction projects, seek to improve Minority- and Women-Owned Business Enterprise (MWBE) subcontractor participation and involvement of Minority-Owned Business Enterprises (MBEs) at the prime contract level.
  • Facilities maintenance and management of over 104 buildings (over 4 million square feet), utilizing outsourced full-service maintenance providers (contracts exceeding $18 million annually).
  • Maintenance and management of County fleet operations of approximately 1,200 vehicles, utilizing an outsourced vehicle maintenance provider, including purchase of new replacement vehicles, purchase and management of fuel, and an outsourced GPS contract.
  • Environmental leadership initiative for facilities and fleet to reach net-zero carbon energy sources by 2035, including deep energy retrofits, solar photovoltaic installations, and transition of fleet to electric vehicles.
  • County security services, including access control and badging, video management, an in-house Security Operations Center, an outsourced cash transport contract, management of outsourced guard services contracts (over $12 million annually) with approximately 250 armed guards and 20 weapons screening stations, and emergency preparedness and safety functions, including management of Facility Emergency Action Plans.
  • Department business management, including preparation of annual operational, capital, capital reserve, and fleet reserve budgets.
  • Serve as a cabinet member on the Executive Leadership Team and a member of the Enterprise Risk Management Committee.
  • Make recommendations to the Board of County Commissioners and the County Manager.
  • Develop and implement strategic initiatives.
  • Set and demonstrate the desired culture for the department, including tone, climate, and vision.
  • Ensure compliance with statutory requirements and directives in all departmental operations.
  • Review initiatives, reports, plans, contracts, amendments, change orders, and purchase orders submitted by staff members for approval or modification.
  • Prepare and deliver presentations or present information to the Manager’s Executive Team and Board of County Commissioners to accomplish objectives.
  • Oversee the preparation of Development Agreements for disposition and development of County land or with nonprofits for joint facilities development projects, including facility leases.
  • Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
  • Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting operations or program services.
  • Serve as liaison between County and public organizations, including nonprofits.

REQUIREMENTS:

  • Minimum of 10 years of progressively responsible experience managing county, municipal, or large-scale operations in facilities, maintenance and management, capital program, fleet, and security services, including at least three (3) years of supervisory experience.
  • Demonstrated government experience in key areas of job description.
  • Licensed architect or engineer preferred; demonstrated ability to manage and lead a large number of people.
  • Excellent verbal and written communication skills, including effectively communicating with elected officials, all levels of management, community stakeholders, and staff.
  • Bachelor’s degree in Facilities Management, Architecture, Engineering or a related field.

Knowledge of

  • Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Principles and processes for providing customer services, which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Laws, legal codes, court procedures, precedents, government regulations, and agency rules, and the political climate.
  • Expertise in area of assignment.

Skills

  • Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Talking to others to convey information effectively.
  • Adjusting actions in relation to others’ actions.

Abilities

  • Building strategic work relationships: Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Aligning performance for success: Focusing and guiding others in accomplishing work objectives.
  • Strategic decision-making: Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.
  • Formal presentation: Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
  • Leading through vision and values: Keeping the organization’s vision and values at the forefront of associated decision-making and action.

COMPENSATION:
A competitive salary based on experience will be offered for this position with generous benefits. Benefits include medical, dental, vision care, flexible spending accounts, short- and long-term disability, as well as basic and supplemental term life insurance. The selected candidate will be automatically enrolled into the North Carolina Local Government Retirement System upon their employment. In addition, there is optional participation in one of two deferred compensation plans, a 457 Plan or 401(k) Plan, with a 5% match from the County.

APPLICATION AND SELECTION PROCESS:
To apply, provide a referral, or obtain additional information, please use the contact information below. Interested candidates may submit a cover letter and resume via email directly to DirAssetFacilities@CLCBSearch.com to apply. Resumes will be screened based on the criteria outlined above. Please visit MeckNC.gov to learn more about the municipality.

Mecklenburg County is an equal opportunity employer and values diversity at all levels of its workforce.

For more information, please contact:

Jonas Hedin, Managing Partner
DirAssetFacilities@CLCBSearch.com
704.377.0362
Coleman Lew Canny Bowen