Executive Director

COMPANY:
A multi-site private equity-backed orthopedic practice in the Northeast US.

REPORTS/RELATIONSHIPS:
This position will report directly to the Chief Operating Officer (COO) and lead a team of six management and administrative team members of the practice, with indirect oversight of a total team of approximately 180, with 35 providers.

BASIC FUNCTIONS:
The individual who occupies this position will coordinate all administrative and operational needs of the clinic. The Executive Director will set goals for the practice and be responsible for the implementation of those goals while providing effective leadership and communication across the practice. The Executive Director will work closely with the practice’s managed service organization (MSO) and the Physician Board to develop and execute the strategic vision and plan for the organization. The Executive Director will foster a cohesive team and a positive environment while identifying and modifying standard operating procedures to ensure safe and exceptional patient care.

Specific duties will include, but not necessarily be limited to:

• Direct oversight of day-to-day practice operations to assure the highest quality care and patient, provider, and staff satisfaction.
  
  
• Provide direct supervision to the front desk manager, RCM director, and other operational/administrative staff and medical assistants, as assigned.
  
  
• Ensure compliance with all regulatory agencies, system protocols, and office procedures; communicate policy changes to appropriate staff.
  
  
• Work closely with physicians and the MSO to optimize practice operations through skilled operational processes and sound financial management.
  
  
• Provide input for the development of budgetary and financial goals; support short- and long-term goals and develop methods for continued growth and operational success.
  
  
• Ensure office staff members are trained and versed in all applicable information systems associated with the practice and assist with all transitions to EHRs.
  
  
• Foster a culture of continuous quality improvement, equity, inclusion, and operational efficiency.
  
  
• Identify and address performance issues of staff; counsel and discipline according to policy; mediate or assist in the mediation of conflicts, differences, and misunderstandings between and among patients, staff, and physicians.

REQUIREMENTS:

• Five-plus years in healthcare administration management; management in orthopedics is preferred.
  
  
• Solid financial acumen.
  
  
• Track record of building and maintaining positive culture and relationships.
  
  
• Exceptional communication skills with a servant-leader approach.
  
  
• Ability to lead a team and work effectively across multiple departments.
  
  
• General administrative skills with the ability to lead ongoing and overlapping projects and direct multiple projects simultaneously.
  
  
• Bachelor’s degree in business administration, healthcare administration, nursing, or a related field is required; a master’s degree is preferred.

COMPENSATION:
Compensation will be commensurate with experience including a competitive base salary, bonus opportunity, and competitive benefits package.

CONTACT INFORMATION:
Joy Abbott, Consultant
[email protected]
704.377.0362