Director of Operations, Westminster Presbyterian Church


Founded in 1952, Westminster Presbyterian Church (Westminster) is a thriving inter-generational community of over 500 members that is located on the southern edge of uptown Charlotte. Prior to 2013, Westminster was part of the Presbyterian Church (USA). In 2013, Westminster transferred as a congregation from the PC (USA) into the Covenant Order of Evangelical Presbyterians (ECO) – a new denominational movement of Presbyterians seeking to take the Gospel into communities.

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The Director of Operations reports to the Associate Pastor and leads a team of approximately five.


The Director of Operations is expected to provide the operational support needed to implement the church’s mission and Senior Pastor’s vision. This position provides internal processes and timely information needed by the Committees of the Session and Diaconate (Administration, Property, Finance, Communications, Missions). This position also provides continuity as committee chairpersons and staff change over time and is the designee for most church logistics.

Specific duties will include, but not necessarily be limited to:


  • Build and execute a communications strategy for timely and well-coordinated communication to the congregation.
  • Determine and communicate priorities to internal team and congregation.
  • Serve as a lead staffer, available to speak regularly with volunteers, church members, vendors, staff, etc.
  • Create and manage an annual development communications strategy.
  • Establish process for intake and review of all requests and inquiries.

Human Resources

  • Supervise office and contract staff and ensure human resource related policies and procedures are intact and followed by the team.
  • Manage the insurance and benefits program and maintain records on church personnel.
  • Oversee hiring process, performance evaluations, disciplinary actions and termination process for office and contract staff in coordination with the Administrative Committee.
  • Coordinate volunteers and staff for church initiatives and events as needed.
  • Act with tact and discretion, able to handle sensitive and confidential matters in a respectful and compassionate manner.

Financial Administration

  • Oversee the church’s finances and budget; ensure proper and accurate reporting.
  • Prepare, administer, and review the annual budget process in collaboration with the Executive Team, Finance Committee and Church Treasurer.
  • Monitor internal controls and accounting procedures.
  • Oversee financial services contract to ensure that payroll, bookkeeping, bill payment, and donor base records are properly maintained, accounted for and safeguarded.
  • Oversee all insurance coverage and federal and state reporting.


  • Evaluate and manage information technology strategy to ensure resources are being optimized.
  • Oversee contractual agreements for technology support.


  • Excellent people and communications skills; ability to partner with a dynamic leadership team and wide range of stakeholders.
  • Excellent organizational, analytical, financial, and writing skills.
  • Skilled in organizational development, personnel management, budget and resource development, and strategic planning.
  • Proven ability to meet deadlines, develop and implement program policies and procedures, and manage changing and conflicting priorities.
  • Outstanding leadership and supervisory skills.
  • Proficient in Microsoft Office, QuickBooks (or similar financial software) and a willingness to learn new technology.
  • Able to work a flexible schedule including evenings and weekends as needed.
  • Bachelor’s degree; a minimum of five years’ direct financial, administrative, and management experience, preferably in church or nonprofit administration.


Compensation will be commensurate with experience including a competitive salary and benefits package.


Shana Plott, Chief Executive Officer
Ali Breeden, Associate