Chief Executive Officer, Crittenton


The mission of Crittenton is to promote health and hope for tomorrow’s children by providing comprehensive health, education, and social services. Crittenton is one of the largest comprehensive residential programs for at-risk and pregnant girls and women in the United States. The agency serves as a healthy alternative for this population in North Carolina.

Established in 1903, Charlotte-based Crittenton has provided housing and services to more than 40,000 adolescents and women, plus follow-up care for more than 3,000 infants during the course of its successful history.

Crittenton recently launched its $3.5 million Vision for the Future capital campaign. The campaign will fund the organization’s purchase of a newly built facility and strategic initiatives designed to support its expanded client base of women and girls facing cycles of trauma and abuse. Before moving to its new location, Crittenton was located on the Atrium Health campus in Midtown Charlotte.

For more information, please visit Crittenton.


The Chief Executive Officer will report directly to the Board of Directors.


The Chief Executive Officer (CEO) is responsible for advancing the mission and meeting the financial objectives of the organization. The CEO is responsible for day-to-day strategic leadership, overall direction, sound financial management, secure operations, and coordination of the agency’s activities. This includes ongoing evaluation of the agency’s programs and continual review of its performance and quality improvement processes to ensure its ability to provide optimum benefits for its clientele, the communities it serves, and the states in which it operates.

Specific duties will include, but not necessarily be limited to:

  • Direct the facility’s program in accordance with established policies.
  • Spend a minimum of twenty-five percent of his/her time on development activities.
  • Expand the base of donors and increase programs by working cooperatively with community leaders, legislative representatives, and leaders of other similar social service nonprofit organizations.
  • Communicate the agency’s mission, programs, and policies to the community at large.
  • Represent Crittenton on the statewide Maternity Home Association, National Crittenton, and local United Way.
  • Assist the Board of Directors in policy deliberations relating to service, personnel, financial, public relations, fundraising, and legislative liaisons.
  • Communicate with the Board to keep members well informed about trends and issues affecting the agency and its future.
  • Provide overall direction of human resource management activities and implementation of personnel policies.
  • Develop and maintain a balanced budget, ensuring sound practices and internal fiscal controls are maintained.
  • Provide monthly reports on the agency’s financial status.
  • Participate with staff in grant writing and reporting activities.
  • Participate on the agency Performance and Quality Improvement Committee.
  • Maintain agency licensure.
  • Prepare the narratives for the governance, financial, risk management, and ethical practices components of accreditation.
  • Work with staff on licensure renewal and maintain compliance with both licensure and accreditation standards.
  • Obtain Board approval of any non-agency employment activities.


  • Ten years of people management experience; competence in administering services to families, adults, youth, and/or children.
  • Ability to work effectively and proactively with other community providers and local, state, and federal entities.
  • Experience in nonprofit development, marketing, or as a fundraising lead.
  • Responsibility for management of an operating budget of approximately $2,000,000.
  • Ability to respond to 24/7 operational needs.
  • Experience in setting or collaborating on strategic direction and contributing to the strategic plan.
  • Establish and maintain relationships with other human service agencies.
  • Connected to the philanthropic and business community, ability to build strong rapport while building effective working relationships across diverse groups of people.
  • Expertise in the use of social media and leading-edge technology for the purpose of marketing and development.
  • Occasional evening and weekend work required.
  • Master’s degree in Social Work or Public Administration and four years of experience in a human services field including two years in a supervisory or managerial capacity; or graduation from a four-year college or university and six years of experience in human services including three years in a supervisory or managerial capacity.
  • Experience in a residential care environment is preferred.


Compensation will be commensurate with experience including a competitive base salary, bonus opportunity, and competitive benefits package.


Coleman Lew Canny Bowen
6101 Carnegie Blvd., Suite 300, Charlotte, NC 28209
Gregory Lynn Tennent, Consultant